Council Performance
The performance of the Council is of interest to the whole community. Members of the public expect high quality services and value for money services. It is important that the Council is accountable for its performance to the local community.
Judging the performance of the Council can be done in the following way:
CPA (Comprehensive Performance Assessment)
The Audit Commission undertakes an assessment of the Council's overall performance by drawing together and analysing a wide range of information about the Council. Once this assessment has been carried out the Audit Commission gives the Council a single rating of performance.
Corporate Governance
This is a self-assessment process that looks at five key processes and procedures of the Council: community focus, service delivery arrangements, structures and processes, risk management and internal controls, and standards of conduct.
Best Value
The Council has a duty to carry out Best Value reviews into corporate issues and individual services. Reviews look in-depth at the Council's performance and how to make improvements. The results are reported in Best Value review reports and summarised in an annual Best Value Performance Plan.
Performance Indicators
The Council reports on a number of national and local performance indicators that show how the Council is performing. Performance indicators are included in the annual Best Value Performance Plan.
Risk Management
Risk management is used to identify threats and opportunities and to be able to manage those risks. The Council is committed to the effective management of risk at all levels within the Council.