Ipswich Borough Council
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Complaints Form
Complaints Form
Complaints Form
Mandatory fields are marked with an asterisk (*)
Your name*
Your address*
Postcode
Your telephone (day)
(eve)
Your email
The name of the service and location you would like to make a complaint about (eg Housing, Leisure, Planning)
Please give details of your complaint*
Background to your Complaint
Have you already complained to the Council?
Yes
No
If Yes, what is the name and job title (if known) of the person you complained to?
What was the action?
How would you like the Council to put things right?
Equality Monitoring
You don't have to complete this part of the form, however so that we can provide equal opportunities for everyone, we would be grateful if you could complete the information below. All information will be treated as confidential and personal information will be used in compiling anonymous statistics only.
Please indicate which applies to you
Gender
Male
Female
Transperson
Prefer not to say
Age
Under 20
20-29
30-39
40-49
50-59
60+
Prefer not to say
Ethnic Group
White - British
White - Irish
White - any other White
Gypsy/Traveller
Mixed - White and Black Caribbean
Mixed - White and Black African
Mixed - White and Asian
Mixed - any other Mixed
Asian or Asian British - Indian
Asian or Asian British - Pakistani
Asian or Asian British - Bangladeshi
Asian or Asian British - any other Asian
Black or Black British - Caribbean
Black or Black British - African
Black or Black British - any other Black
Other ethnic group - Chinese
Other ethnic group - please write in
Prefer not to say
Sexuality
Gay man
Lesbian
Bisexual
Heterosexual
Transgender
Prefer not to say
Religion and Belief
None
Christian
Buddhist
Hindu
Jewish
Muslim
Sikh
Any other religion - please write in
Prefer not to say
Disability
The Disability Discrimination Act 1995 defines disability as follow 'A person has 'a disability' if s/he has a physical or mental impairment which has a substantial and long term adverse effect upon his/her ability to carry out normal day to day activities'. 'Substantial' means more than minor or trivial and 'long term' means likely to last for at least 12 months or more.
Do you consider yourself to have a disability?
Yes
No
Prefer not to say
If Yes, please indicate which best describes your disability
Mobility
Manual dexterity
Physical co-ordination
Continence
Ability to lift or move everyday objects
Speech, hearing, eyesight
Perception of risk of danger
Memory or ability to concentrate, learn or understand
People who have the following conditions are automatically treated as disabled
HIV
Multiple Sclerosis
Cancer
Registered/certified blind/partially sighted
Severe disfigurement