We believe that it is only by working together with tenants that we can provide the best possible housing service. We want to develop an active partnership with our tenants and we think it is important for our tenants to be well informed and have the opportunity to join in with any consultations that we run.
Ipswich Borough Council has laid out its promises to its tenants in the Local Standards: The Offer publication. This covers all areas of the housing service and has this to say on what we will do to involve you:
Ensure membership of all tenant groups will be open to all Ipswich Borough Council tenants;
Establish flexible ways of becoming involved in order to provide a choice of the level of involvement appropriate for each individual tenant;
Offer training and support to those tenants who would like to get involved;
Keep you informed on Housing Services matters through Tenants' Times and our website;
Respond to your feedback and suggestions;
Continue to support recognised tenant and residents groups;