Receiving your Benefits/Reduction
How and when we pay
If you are a council tenant, your housing benefit is paid directly to your rent account every week.
If you are not a council tenant, we will pay you your housing benefit fortnightly, four-weekly or monthly in arrears. Payment will normally be made by BACS (directly into your bank account).
Details of payment dates are available on our Housing Benefit Payment Dates page.
In some cases, we may pay your benefit directly to your landlord. Payment will be made four-weekly or monthly in arrears.
If you ask for payments to be made to you and you fall behind with paying your rent by eight weeks or more, your landlord can ask us to pay your housing benefit directly to them.
To understand more about your Decision Notice please see our
- Explanation of your Benefit Decision Notice information.
Any Council Tax Reduction will reduce the amount of council tax you need to pay, and will be shown on your council tax bill. Remember that Council Tax Reduction is a local scheme and is not a benefit payment.
To understand more about your Council Tax Reduction notices please see our
Last Updated: Thursday 4th April 2013
Further pages in Receiving your Benefits/Reduction
- How and when we payYou are here
- If you disagree with our Housing Benefit decision
- If you disagree with our Council Tax Reduction decision
You can also call in and speak to an advisor at the Customer Services Centre in the Town Hall.
Tel: 01473 432700
Email: Send us an email