Keeping Ipswich's Workplaces Healthy and Safe

Making a complaint about health, safety or welfare conditions in a workplace

If you wish to make a complaint about health, safety or welfare conditions in a workplace, please have the full details ready when you contact us.

If you make a complaint about a workplace, we will need to take your name and contact details in order that we can keep you informed of the progress of the complaint.

Some workplaces in Ipswich are the responsibility of the Health and Safety Executive rather than Ipswich Borough Council. This is according to the nature of the work carried out. In these cases, we can advise you of the relevant 'enforcing authority' for health and safety purposes.

Ipswich Borough Council has signed up to the Cabinet Office Enforcement Concordat which commits us to good enforcement practices. We also have an Enforcement Policy in place for Environmental Services which is available upon request.

Contact the team

If you have any questions or comments for the team please get in touch. You can:

• Speak to a Customer Services Advisor at the Customer Service Centre at the Town Hall;
• Write to us at the address below:

Ipswich Borough Council
Environmental Services
Occupational Health and Safety
Grafton House
15-17 Russell Road
Ipswich IP1 2DE

Tel: 01473 433019;
Fax: 01473 433062;
Email: healthandsafety@ipswich.gov.uk.

For emergencies outside office hours please call: 01473 433444.

If you are not satisfied with the service you receive from our team, please contact the Commercial Services Manager at the address above or:
Tel: 01473 433019
Email: environmentalservices@ipswich.gov.uk