Important Customer Information- Online services for Benefits, Council Tax and Business Rates will be unavailable on Thursday 25th April from 17:30 to Friday 26th April 06:00am, for essential maintenance. We apologise for any inconvenience caused.

Did you know that you can access your Council Tax or Business Rates account online 24/7, 365 days a year?

This online system is available for Council Tax and Business Rates (non-domestic) payers.

Information for Business Rates payers can be accessed at the bottom of this webpage.

Help setting up your account

We have put together a Comprehensive Set of Frequently Asked Questions about Council Tax, which will help you in setting up your account.

If possible, please try to resolve your query online, before contacting us.

 If you require assistance, please follow our sign up guidance.

Council Tax payers:

Sign up to:

• Opt in for paperless
• Check your balance, see instalments due and payments received
• Update your personal details
• View bills and notices online (or print them when you need them for proof or evidence)
• Access issued reminders and summons
• See Council Tax Reduction and Housing Benefit claim information
• Get 24/7 access to your account

Find more information on our paperless billing / notices page

View your Council Tax account online

Without registering you can also:

• Set up a Direct Debit
• Change your address or tell us you’re moving
• Search for a Council Tax band
• Apply for discounts and exemptions
• If you are a landlord, tell us about tenancy changes

Do you claim Housing Benefit?

You will be able to view your benefit claim on your account if you have a Council Tax account. 

If you need more information about your Benefit Decision Notice see our Explanatory Notes. 

Business rate payers:

Sign up to:

• Opt-in for paperless
• Update your contact details
• View bills and notices online (or print them when you need them for proof or evidence)
• Get 24/7 access to your account
• View your account summary, balance, due instalments & received payments

Find more information on our paperless billing / notices page

View your Business Rate account online

Without registering you can also:

• Set up a Direct Debit