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Your council open over Christmas

Published5th December 2018

Ipswich Borough Council is open for business to help you over the festive break.

HEARS and emergencies

The Ipswich HEARS and CCTV emergency centre staff are on duty 365 days a year, 24 hours a day, so it is no change for them over Christmas.

Bin collections

Waste collections do change over Christmas – there will be no brown bin collections between 24th December and 7th January as the Council puts all its effort into collecting extra waste and recycling materials after Christmas. Brown bin collections will resume on Tuesday 8th January 2018. Please place your real Christmas tree next to your brown bin.

Blue and black bin collections are changing over the festive period. View bin collection changes.

Customer Services

The Customer Services Centre in the Town Hall (both face-to-face and phone staff) will be open in the run-up to Christmas but will be closed on, 25th and 26th December and 1st January, reopening on Wednesday 2nd January 2019.

Crown car park

The town centre multi-storey is open every day except 25th December.


Parks are open every day of the year - unless an icy snap makes paths dangerous. However, the visitor centres in Christchurch and Holywells parks will be closed on 25th and 26th December as well as 1st January.


Sports centres, Crown Pools and Fore Street Pool and Profiles gyms offer a comprehensive service, with some change to opening hours, but all the sports centres, Crown Pools and Fore Street Pool are closed on 25th and 26th December and on 1st January. Fore Street is also closed on 24th and 31st December. 


Ipswich Museum, Christchurch Mansion and Ipswich Art Gallery are open apart from 25th, 26th and 27th December and 1st January. They are also closed (as usual) on Monday 24th and Monday 31st December. 

Cemeteries and Crematorium

Ipswich Cemeteries remain open for visitors throughout the festive period but there will be no cremations or burials on 25th, 26th, 29th, 30th and 31st December or 1st January.

Town Hall / Corn Exchange

The Town Hall & Corn Exchange complex is closed on 25th and 26th December and on 1st January. 

The Film Theatre last screening will be on Saturday 22nd December, restarting on Thursday 3rd January 2018. View details of the screenings.

Regent Theatre

The Regent Theatre is closed on 25th December and 1st January – it’s open at all other times for Snow White & the Seven Dwarfs.

Tourist Information Centre

The Council’s Tourist Information Centre will be closed on 25th and 26th December and 1st January. There are reduced opening hours (9am - 2pm) on 24th and 31st December.


Ipswich Borough Council’s Shopmobility service will be closed on 25th and 26th December and 1st January

Find further details of Christmas and New Year opening times here.