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Benefits Team Leader

Salary Range: 
£25,238 - £26,476 - 31 hours & £19,539 - £20,498 - 24 hours
Hours: 
31 and 24 hours per week
Location: 
Grafton House
Closing Date: 
14 December, 2018 - 17:00

2 positions available

31 hours per week permanent

24 hours per week - Up to 12 months fixed term maternity cover

Main Purpose of Job

To manage a team of Benefit Officers assessing, calculating and paying claims for Housing Benefit and Council Tax Reduction within the Shared Revenues Partnership reporting directly to the Shared Services Benefits Manager.

Day to day

You will be responsible for managing a team of Benefit Officers, within a performance management culture. It is essential that you are able to analyse, interpret and apply legislation and statutory requirements and decide application of these in difficult cases. You will act as first point of contact for queries of a complex nature providing advice and guidance as required.

About you

Educated to A-level standard or demonstrable equivalent experience. Full or part IRRV qualification will be an advantage but is not essential.

For more information about this role please contact Tina Williams on 01473 432697 or via email at tina.williams@ipswich.gov.uk

Please download a Job Pack  for more information regarding this vacancy.

Closing Date:  5pm on 14th December 2018                     .  

Interviews will be held on 09th or 10th January 2019  

How to apply: You will need to Login or Sign Up for to My Ipswich to complete the Online Application Form for this vacancy. This will then be saved in your ‘My Requests’ records.