The operating times for the various council services differ over the festive period.
Opening times for the Customer Services Centre and other Ipswich Borough Council facilities can be viewed by selecting the relevant link below:
There will be no changes to black and blue bin collections over Christmas and New Year. However, as usual, we will be pausing the brown bin service for 2 weeks after Christmas as the Council puts all its effort into collecting extra waste and recycling materials
The last brown bin collections for 2021 will take place between 14 and 24 December. There will be no brown bin collections on or between 28 December 2021 and 10 January 2022. Collections will resume on 11 January - don't forget to leave your real Christmas tree by your brown bin as the Council will collect it for free.
The Ipswich HEARS and CCTV emergency centre staff are on duty 24 hours a day, 365 days a year, so it is no change for them over Christmas.
If you have an emergency and need to speak to someone at the council during the Christmas period you should call the Emergency Control Centre on 01473 433444.
The general reception and Repairs Centre numbers will also divert through to the Emergency Control Centre during this period.