Staff at the Customer Contact Centre are trained to give advice on housing-related matters and you should contact them in the first instance. If the Customer Contact Centre staff feel that you need to speak to a Housing Officer they will contact them on your behalf.
Housing Officers can provide advice for you on:
Get in touch using the contact details displayed on this page.
A member of staff will offer advice to you over the telephone, arrange an appointment at the Customer Service Centre or arrange to come and visit you at home.