The number crunchers at the Council worked out the statistics after reporting that the team dealt with 533 calls in just one day last week.
They have a few days off over the Christmas break but the Emergency Team and HEARS responders are on stand-by 24 hours a day, 365 days a year.
Councillor Alasdair Ross is in charge of customer services. He said: “The team do a great job and help residents with nearly 250,000 enquiries each year. My new year’s resolution is to set aside a day to join them and better understand how they assist people.”
