Mental health and homelessness

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Our Housing Options Team will ensure that housing problems are identified early to help prevent you from becoming homeless. This will be achieved through partnership work and multi-agency working to prevent you from becoming homeless, through the necessary support intervention you may require.

On the basis that you are suffering from a mental health illness or impairment this council could well accept that you are vulnerable and therefore in “priority need” for accommodation. This will be determined by an assessment of your personal circumstances.

We will review the advice and advocacy services available to you, and will try to access outreach support services according to your needs through the Personal Housing Plan that will be completed in partnership with you and potentially your advocate, should you have one.

If you need housing advice assistance and support with your housing needs, please contact Ipswich Borough Council’s Housing Options Team.

Help finding housing in the private rented sector

You could try to find housing in the private rented sector. The Council’s Housing Options Team will be able to advise you how to find out what housing is available locally and how to apply for Universal Credit or Housing Benefit to help you with your housing costs.

Apply for a council or housing association home

As a longer term alternative option, you could also consider applying for a council home or a housing association home.

Apply here

Contact Details

Ipswich Borough Council,
Housing Options,
3E Grafton House, 
15-17 Russell Road,

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01473 432000

Office Hours

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01473 433228

Out of Hours