Moving home and other changes

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*IMPORTANT* Our services will be unavailable from 17:00pm Monday 13th June for essential maintenance. We apologise for any inconvenience caused.

Moving home

Whether you are moving into the local authority area, moving within the area, or moving outside of the area, please inform us of your move details as soon as possible.

You can do this by completing the online form below:

Report a change of address

Landlords

Please inform us of any tenancy changes. You can do this by completing the online form below:

Report tenancy changes

Single Occupancy

Use our online forms to apply for, or end, your Single Occupancy Discount:

Just moved in? You can request your discount when you complete the change of address form above

Apply for single occupancy discount

End single occupancy discount

Other changes you need to tell us about

  • If someone comes to stay with you for a period of time;
  • If someone moves out;
  • If you change your name;
  • If your children leave school;
  • If someone in your household dies.

Tell us about these other changes by completing the online form:

Report a change of circumstance