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Customer Services Centre

Visitors to the Customer Service Centre in the Town Hall (entrance via the Princes Street side, opposite the Thoroughfare and Barclays bank) can access a range of services at a single point of contact. Trained Customer Service Advisors welcome customers to establish the type of query and will then offer guidance. The Centre offers self-service computers and telephone access to other council services.

Opening Hours

Our Customer Service Centre is open for pre-booked appointments only.

These appointments are only for when it is absolutely necessary to have a face-to-face meeting. Please call 01473 432000 to discuss getting an appointment.

The centre will be open 10am – 4pm Monday to Friday (excluding Bank Holidays) but our phone lines are open between 8:30am – 5pm.

Coffee Cat

‘Coffee Cat’ is a locally run independent business offering a wide variety of loose leaf tea, a range of coffees and freshly baked scones, pastries and homemade cakes.

Serving breakfast and lunch, including homemade soup and sandwiches made to order.

Opening Hours 

Monday - Saturday 10:00 - 16:00

King Street Cinema

King Street Cinema is a community-based two screen cinema situated in the Ipswich Corn Exchange.

King Street Cinema specialises in independent and world cinema. It presents films for people who are looking for something different from the mainstream Hollywood/multiplex experience.


Contact Details

Ipswich Town Hall and Corn Exchange,
King Street,