Paperless billing (eBilling) means you can stop receiving a paper bill and start receiving your Business Rates bill securely online.

eBilling is the fast, efficient, environmentally friendly way to receive your bills.

Registering for paperless billing

You can register for paperless billing at any time by registering for your online Business Rates MyAccount, and updating your paperless billing account preferences.

Please note that all named people / organisations on the bill must separately register for paperless billing to prevent further paper bills being issued.

If the name on your Business Rates account contains an ampersand (&) you will not currently be able to use this online service. To register for paperless billing please contact us email:- business.rates@ipswich.gov.uk or telephone: 01473 433851

What happens next?

Once you have registered and updated your account to receive paperless billing, you will receive an email notification when there is a new or amended bill ready for you to view online.

You must tell us if you change your email address.

You will receive a paper bill if your eBill cannot be delivered because your email address is invalid.

If you move within the area, your eBilling request will continue at your new address.