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Permits in residents parking zone

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Ipswich Borough Council is introducing a new virtual permit scheme throughout 2018. All zones are now live. Keep reading to find out more about the new virtual scheme.

Virtual Permit Scheme

Using a secure online MiPermit account, you can set up your resident and visitor permits and pay by credit/debit card at any time.  With a virtual permit in place you will no longer need to display paper permits or scratch cards, which are being phased out.

The MiPermit portal allows you to pay for parking your vehicle/s at home.  Permit prices will be advised online and online invoice and VAT receipts are available where applicable.

For more information, please see our Virtual Permit FAQ page.

How to apply for a permit 

Residents can apply for a permit using our new online form. If you are a new resident you will need to provide evidence to verify your residency. This should be:

  • Renting – your tenancy agreement
  • Owned – documentation from your solicitor confirming property purchase

After your application has been approved we will email you to confirm that you can complete your self-service registration online and purchase your permits. Your permit will be live as soon as this is completed.

If you feel you are unable to register yourself online please request assistance when submitting your evidence and we will contact you.

You can also apply at the Customer Services Centre using the online facilities. 

Businesses located in Residents’ Parking Zones

Businesses in the zones can also apply for special Business Permits for staff or customers to use.

How to apply for a refund

If you no longer require your Residents Permit you may claim a refund of the period remaining by returning your permit and time clock to Ipswich Parking Services.

An administration fee of £10 will be deducted from the refunded amount.

How to use your virtual permits

Residents – nothing needs to be displayed in your vehicle. Simply ensure the correct vehicle registration number is on your virtual permit and you’re covered.

Day visitors – you can use your visitors permits by SMS or online and nothing needs to be displayed in the vehicle.

By SMS – send a text from your registered mobile number that is linked to your MiPermit account to 61600. Include the word VISITOR and the vehicle registration number of the visiting vehicle. 

For example:  VISITOR  A123BCD

Online – login to your MiPermit Portal account and select ‘manage permits’ option. Follow the on-screen prompts to enter the vehicle registration and select a duration to the permit.

Free one-hour Visitor Clock

For the time being we are retaining the current card Visitor Clock which is issued free to permit holders however you will need to request a Visitor Clock as part of the MiPermit application process. You will need to complete the purchase of your full permit before applying for your time clock.  You will not automatically receive a Visitor Clock. 




Contact Details

Ipswich Parking Services,
PO Box 668,

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01473 432840