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We were unable to empty all of the brown bins due for collection across Ipswich yesterday. If your bin has not been emptied, please leave it out and we will try again. We apologise for any inconvenience.

Rats and mice

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Please note: From Monday 6th August until further notice, we will not be taking any new commercial rat/mice appointments and from Monday 13th August 2018 until further notice, we will not be taking any new bookings for domestic rat/mice appointments. We apologise for any inconvenience. 

Things to consider:

  • Rats and mice move rapidly and are excellent climbers;
  • They are attracted to food sources and are mainly active at night;
  • Rats can do considerable damage to pipes, woodwork and electric cables. 

Charges (including VAT)

  • Domestic or Commercial call-out charge: £26*
  • Domestic treatment charge: £31 for 2 visits
  • Concession treatment charge: £21 for 2 visits**
  • Commercial treatment charge: £155 for 3 visits

*The call-out charge will be deducted from the cost of any subsequent treatment carried out at the property

**Concession charge applies if you are on a means tested benefit such as Pension Credit, Income Support, Job Seekers Allowance (Income based), Employment Support Allowance (Income related) or Universal Credit AND Council Tax reduction.

Please contact us if you think you may have a problem and we will arrange a visit.

All domestic and commercial pest control services 

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Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

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01473 432000