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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Rats and mice

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Please note: We are currently not providing any pest control services until further notice. We apologise for any inconvenience. 

Things to consider:

  • Rats and mice move rapidly and are excellent climbers;
  • They are attracted to food sources and are mainly active at night;
  • Rats can do considerable damage to pipes, woodwork and electric cables. 

Charges (including VAT)

  • Domestic or Commercial call-out charge: £26*
  • Domestic treatment charge: £31 for 2 visits
  • Concession treatment charge: £21 for 2 visits**
  • Commercial treatment charge: £155 for 3 visits

*The call-out charge will be deducted from the cost of any subsequent treatment carried out at the property

**Concession charge applies if you are on a means tested benefit such as Pension Credit, Income Support, Job Seekers Allowance (Income based), Employment Support Allowance (Income related) or Universal Credit AND Council Tax reduction.

Please contact us if you think you may have a problem and we will arrange a visit.

All domestic and commercial pest control services 

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Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

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01473 432000