Report a parking problem

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You can report a parking problem that is causing you concern in the area covered by Ipswich Borough Council by filling in our online form. We will investigate whether we can help with the issues that you have raised.

Please note that it will not always be possible to send an officer to deal with an issue immediately.

Report a parking problem

Please be aware that there are some circumstances where it will not be possible to issue a Penalty Charge Notice (PCN):

  • There is no enforceable parking restriction.
  • A vehicle parked on a yellow line is loading/unloading.
  • The vehicle has a valid parking permit or another form of exemption.
  • The vehicle leaves before an officer arrives.

If the vehicle is untaxed - please report untaxed vehicles to the DVLA at:

Enforcement of dropped kerbs

Officers will not enforce dropped kerbs outside residential or business premises unless specifically requested to do so by the owner or occupier of the premises.

The vehicle does not have to be fully obstructing the dropped kerb to commit a parking contravention. If any part of the vehicle is physically over the point where the lowered part of the dropped kerb meets the level of the carriageway (road), a contravention has occurred.   

The area which can be enforced is shown between the blue arrows in the picture below.

Dropped kerb

Contact Details

Ipswich Parking Services,
PO Box 668,

Telephone icon

01473 432840