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Sheltered housing schemes

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There are 15 sheltered housing schemes located across Ipswich. All the schemes offer residents a safe, secure and comfortable environment, but every scheme retains its own unique identity.

The Ipswich Borough Council sheltered housing schemes are detailed below.

All Hallows Court
Raeburn Road, Ipswich IP3 0EH
  • 01473 433358
Broke Hall House
11 Bucklesham Road, Ipswich IP3 8TH
  • 01473 432173
Cumberland Towers
Norwich Road, Ipswich IP1 2NN
  • 01473 432165
Dundee House
50 Renfrew Road, Ipswich IP4 3HA
  • 01473 432167
Goldcrest Court
Goldcrest Road, Ipswich IP2 0SF
  • 01473 433146
Gwent House
2 Pembroke Close, Ipswich IP2 8PP
  • 01473 432169
Holywells Court
6 Felix Road, Ipswich IP3 9HT
  • 01473 433362
Mallard Court
Mallard Way, Ipswich IP2 9LP
  • 01473 433148
Mayo Court
144 Waterford Road, Ipswich IP1 5NJ
  • 01473 433280
Morecambe Court
76 Roundwood Road, Ipswich IP4 4LZ
  • 01473 432171
Reydon House
106 Clapgate Lane, Ipswich IP3 0RE
  • 01473 433360
Stratford Court
Stratford Road, Ipswich IP1 6EQ
  • 01473 433282
Walton House
25 Emlen Street, Ipswich IP1 2HU
  • 01473 432175
William House
29 Samuel Court, Ipswich IP4 2EL
  • 01473 432177
Wingate House
93 Bramford Road, Ipswich IP1 2JA
  • 01473 432179

Scheme Managers

Each scheme has a dedicated manager who is responsible for the day-to-day running of the scheme. This includes:

  • Maintaining the buildings;
  • Providing advice and support to the tenants on the services available - both from the council and from other partners;
  • Responding to emergencies;
  • Making daily contact with residents (this is optional for the residents).

The scheme managers are not permitted to:

  • Provide nursing or day-to-day personal care;
  • Give drugs or medicines;
  • Collect shopping, pensions, prescriptions or pay rents;
  • Be responsible for tenants' valuables.

Cleaning and caretaking services

Each scheme has an appointed cleaner or cleaning contractor who maintains the communal areas and a caretaking team that carries out routine maintenance, decorating and specialised cleaning of the communal areas.

Emergency support

Help is available for residents 24 hours a day in emergency situations. The scheme manager can be contacted during the day, and an emergency alarm service, linked to Ipswich HEARS, is available out of hours.