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Sheltered housing schemes

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There are 15 sheltered housing schemes located across Ipswich. All the schemes offer residents a safe, secure and comfortable environment, but every scheme retains its own unique identity.

The Ipswich Borough Council sheltered housing schemes are detailed below.

All Hallows Court
Raeburn Road, Ipswich IP3 0EH
  • 01473 433358
Broke Hall House
11 Bucklesham Road, Ipswich IP3 8TH
  • 01473 432173
Cumberland Towers
Norwich Road, Ipswich IP1 2NN
  • 01473 432165
Dundee House
50 Renfrew Road, Ipswich IP4 3HA
  • 01473 432167
Goldcrest Court
Goldcrest Road, Ipswich IP2 0SF
  • 01473 433146
Gwent House
2 Pembroke Close, Ipswich IP2 8PP
  • 01473 432169
Holywells Court
6 Felix Road, Ipswich IP3 9HT
  • 01473 433362
Mallard Court
Mallard Way, Ipswich IP2 9LP
  • 01473 433148
Mayo Court
144 Waterford Road, Ipswich IP1 5NJ
  • 01473 433280
Morecambe Court
76 Roundwood Road, Ipswich IP4 4LZ
  • 01473 432171
Reydon House
106 Clapgate Lane, Ipswich IP3 0RE
  • 01473 433360
Stratford Court
Stratford Road, Ipswich IP1 6EQ
  • 01473 433282
Walton House
25 Emlen Street, Ipswich IP1 2HU
  • 01473 432175
William House
29 Samuel Court, Ipswich IP4 2EL
  • 01473 432177
Wingate House
93 Bramford Road, Ipswich IP1 2JA
  • 01473 432179

Scheme Managers

Each scheme has a dedicated manager who is responsible for the day-to-day running of the scheme. This includes:

  • Maintaining the buildings;
  • Providing advice and support to the tenants on the services available - both from the council and from other partners;
  • Responding to emergencies;
  • Making daily contact with residents (this is optional for the residents).

The scheme managers are not permitted to:

  • Provide nursing or day-to-day personal care;
  • Give drugs or medicines;
  • Collect shopping, pensions, prescriptions or pay rents;
  • Be responsible for tenants' valuables.

Cleaning and caretaking services

Each scheme has an appointed cleaner or cleaning contractor who maintains the communal areas and a caretaking team that carries out routine maintenance, decorating and specialised cleaning of the communal areas.

Emergency support

Help is available for residents 24 hours a day in emergency situations. The scheme manager can be contacted during the day, and an emergency alarm service, linked to Ipswich HEARS, is available out of hours.

Contact Details

Ipswich Borough Council,
Housing Policy & Strategy,
3E Grafton House,
15-17 Russell Road,

Telephone icon

01473 432000