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Success stories

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These are just a few members of staff who started their careers with Ipswich Borough Council as apprentices. Look where they are now!

Jessica | Community Safety Assistant 

"I started as a Community Safety Apprentice for Ipswich Borough Council in 2015. Throughout my apprenticeship in Community Safety I gained a range of experience and new skills. Not only did I carry out work in my department but I also got the opportunity to spend time in Licensing and Electoral Services. This experience helped me to complete my BTEC Level 2 Diploma in Business Administration along with other training courses.

My time as an apprentice helped me to progress as I gained confidence and a range of knowledge. Upon completion of my apprenticeship I was successful in gaining a full time position as the Community Safety Assistant. I have recently also been given the opportunity to work in the Business Support Unit two days a week."

Louis | ICT Service Desk Support Officer

"I started as an Apprentice for Customer Services, in which I gained a Level 2 and Level 3 Business Administration qualification. I progressed from my apprenticeship into a new role in ICT working on a new corportate project; I finished my studies once I started my new role. 

In my apprenticeship I learnt so many new skills. It was my first step working in this type of environment and the experience I got from my apprenticeship I’m sure will stick with me for my entire career. The support I got my manger and colleagues across the organisation was brilliant as there is huge enthusiasm for helping young apprentices progress."

Georgie | SRP Assistant Revenues Officer 

"I joined IBC as an apprentice for the Council Tax team back in 2014. Now I have completed my apprenticeship with Ipswich Borough Council I have gained an IRRV Level 3 Diploma in Local Taxation, Benefits and Advice (QCF). Also I now have a permanent job in the same role that I did for the majority of my apprenticeship.

This apprenticeship has helped me to get used to the work environment (as I came here straight from school) and it has helped me to add to, and develop, my skills. I am grateful for the opportunity that Ipswich Borough Council has given me as well as the support from my manager and colleagues." 

Jack | Gardener

"I began volunteering in Christchurch Park, helping with gardening tasks such as weeding, prunining and using a leaf blower to keep the play areas today. When an apprentice Gardner role became available, I applied and used my volunteering experience to demonstrate the skills I learnt. 

From my apprenticeship, I am now a qualified Gardener through IBC and succeeded in gaining a Technician contract within the Parks."

Adam | ICT Service Desk Support Officer

"I started as an ICT Apprentice after finishing Sixth form. I didn’t want to go to uni so was looking for apprenticeships when I came across this one on the apprenticeships.org website.

I gained an advanced level apprenticeship certificate in IT, Software, Web and Telecoms. I also gained an MTA in Windows server administration.

My apprenticeship helped me gain promotion to my current role. After being an apprentice for at least a year you’ve settled in quite well, know most of the software and applications, and have dealt with most of the common problems so you’re already pretty well suited to the role."

Nat | Plumber 

"I joined IBC as an apprentice plumber, my main job role was working in disabled adaptations. I successfully completed my apprenticeship and I am now a qualified Plumber working at the Council." 

Nats manager said: "Having an apprentice has made a great deal of difference to our team. Nat has been a willing and capable student and has undertaken all aspects of plumbing within the department. Nat's willingness to learn made him a pleasure to teach and he has adopted the work ethics required to work here."

Holly | ICT Service Desk Support Officer

"I started out as an Apprentice in the ICT service desk team, which I discovered through the IBC website and felt it really suited me.

I wasn’t keen on going to University and liked the idea of being able to learn and earn at the same time.

I am now a qualified member of the ICT service desk team and my apprenticeship has allowed me to gain nationally recognised qualifications, including BTEC Level 3 in ICT Systems and Principles and a Level 3 Diploma in Professional Competence in IT and Telecoms.

My apprenticeship has helped me to learn about life in the work place and gain important and useful skills which I can continue to develop every day. I am grateful for the opportunity that Ipswich Borough Council has given me and enjoy working in my new role."

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Human Resources,
Ipswich Borough Council,
2W Grafton House,
15-17 Russell Road,

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01473 433402