Success stories

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These are just a few members of staff who started their careers with Ipswich Borough Council as apprentices. Look where they are now!

Daniel | Corporate Support Officer

"I joined IBC back in July 2018 after leaving Copleston Sixth Form, I joined as a Corporate Support apprentice and undertook the Level 2 Business Administration Course and it turned out to be a great choice! I learnt many important skills which I will use throughout my career. I feel the apprenticeship helped me grow in confidence which was has helped me become more of a valued member of my team. IBC were great in supporting me when applying for a full time job and so in December I began my Corporate Support Officer role and I have been given plenty more responsibilities which feels great. In the coming weeks I look to begin my Level 3 Business Administration apprenticeship where I’m sure I will learn even more skills which will be helpful for the rest of my career."

Emily | Customer Service Apprentice

"I am excited to announce that I have passed my BTEC Level 2 Diploma in Business Administration. My journey as an apprentice has been nothing but positive, I feel privileged to have been heavily involved in the design and build of many of the Council’s online staff and customer-facing forms, and am also thankful for the opportunities I have had to assist with projects happening across the council. During my time at Ipswich Borough Council my confidence has dramatically improved. At the start of my apprenticeship I probably would've found presenting to a large group of people rather daunting, But now this is no longer the case, I now find myself comfortable presenting and speaking up, and I feel my apprenticeship has significantly contributed towards this skill. Those I have worked with have also been an important part of my apprenticeship journey. They have made my journey enjoyable, and have given me the space to progress from the moment I joined the team. I appreciate the effort made by all colleagues I have had a chance to work with, and for making me feel welcome and ensuring I was involved in and given opportunities to contribute towards various projects. I have now been given the opportunity to start the advanced level of my apprenticeship. I am really excited to continue my journey with Ipswich Borough Council, and to see what else the future holds"

Ellie | Catering/Bar Coordinator

"Hello, I’m Emily. I was previously an Ipswich Borough Council Apprentice for the Customer Services department. During my time as an Apprentice I thoroughly enjoyed gaining hands on experience in a working environment whilst also moving towards achieving an apprenticeship qualification in the course I was studying. My Apprenticeship experience not only allowed me to come away with two qualifications that will help me in my career progression but has had a positive impact on my progression as an individual. This apprenticeship allowed me to adapt and find new skills which I can use on the job, as well as in the future. These skills ranging from improving my computer skills and becoming more familiar with using different types of software like the Microsoft packages, or helping to improve my confidence in experiencing project meetings with other departments across the council. As an Apprentice I felt I was treated as a valuable member of the team, it allowed me to work in a fast-paced environment, whilst being able to learn and prioritise my workload. Ipswich Borough Council has great team environments and as an Apprentice I felt I received great experience from the first day I started."

Will | Finance Apprentice

"After completing my two years at sixth form, I had been offered a place to study a degree in Accounting and Finance at University of Essex. However, I was always swaying more towards doing an apprenticeship as it offered a better platform. I felt that a career in Accountancy and Finance would be better suited from gaining real-world work experience combined with actively studying towards a professional accounting qualification. Whilst I searched for my apprenticeship position, I had a part-time job at my local supermarket, which I had when I was still at sixth form. I then came across the position in Financial Services on the IBC website whilst browsing job websites. My apprenticeship role includes providing finance and administrative support to the teams within in Financial Services area to help ultimately support other service areas. These teams include Management Accounting, Treasury, Income, and Procure to Pay, which allows me to gain an understanding of the full accounting and financial consultancy service. My role also includes me actively studying towards the Association of Accounting Technicians (AAT) at Advanced Diploma level studying various modules such as Management costings, Advanced Bookkeeping, Final accounts preparation and Indirect Tax.

Over the past 12 months, I have received many development opportunities from my colleagues, which has given me a better understanding of the everyday experiences of working in finance, which has helped me to build upon the theoretical knowledge, gained when learning on my qualification. I would recommend an IBC apprenticeship very highly as it would give you the opportunity to build upon your theoretical skills with practical work experience while also building important relationships with colleagues and clients. In addition to this working with experienced colleagues who have years of work experience in the industry helps me to develop my skills and improve as progress along in my apprenticeship. All apprenticeships can get your foot in the door to a potential career path and getting a qualification alongside practical work experience will make you as an individual build upon a successful career."

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Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

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01473 432000