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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Suffolk Climate & Energy Helpline - 0800 02 88 938

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Creating the Greenest County logoThe Suffolk Climate & Energy Helpline is supported by your local Council and run by the Suffolk Climate Change Partnership.

The Helpline on 0800 02 88 938 is available to all Suffolk residents, providing free, independent expert advice and information on ways to save energy at home, and in the community, helping you to save money on your energy bills, and reduce your household carbon footprint.

Advice and help is available on all aspects of improving your homes’ energy efficiency, from loft and wall insulation, to heating system upgrades, installing renewable energy systems, and right through to whole house eco retrofits.

Information is also available on what grants and funding may be available such as the Energy Companies Obligation (ECO), the Green Deal, Interest Free Loans, and on Feed-in-Tariffs and the Renewable Heat Incentive available for renewable energy.

By calling the Helpline householders can also be referred to the Suffolk Energy Action (SEA) scheme. SEA is a new service introduced by Suffolk’s county, borough and district council’s to provide access to Green Deal funded energy efficiency home improvements.

Through the Climate & Energy Helpline information can also be obtained about climate change, and the many other ways you can reduce carbon emissions and adopt a more sustainable lifestyle, adapt to the effects of climate change, and help make Suffolk the Greenest County.

Suffolk Climate Change Partnership
www.greensuffolk.org

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Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 432000