Supplier payment terms

You are here

Ipswich Borough Council's normal terms of payment are 30 days from the date of invoice and will be applied unless there is a formal agreement to the contrary.

It is the policy of Ipswich Borough Council to endeavour to ensure that:

  • Undisputed invoices are paid in accordance with the contract and within agreed payment terms;
  • Suppliers are advised without delay when invoices or part invoices are disputed;
  • Suppliers are paid by BACS (Bank Automated Credit Service).

Download the Supplier BACS form

Invoicing the council

To prevent delays, suppliers must submit invoices in the name of Ipswich Borough Council and must always quote the Council's official Agresso order number (purchase order number) and should also display:

  • Your company name, address and contact information
  • Bank details
  • Your VAT registration number (if VAT is applicable)
  • A clear description of what you are charging for
  • The date the goods or service were provided (date supplied)
  • Invoice date
  • Amounts being charged
  • VAT value if applicable
  • Total value

All invoices must be emailed to to ensure payment.

The council is able to accept hard-copy invoices if you are not able to submit electronically:

Ipswich Borough Council
Accounts Payable
PO Box 752

No Purchase Order No Pay

We have introduced a no PO no pay policy, invoices received without the Council's official Agresso order number (purchase order number) will be returned.

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

Telephone icon

01473 432000