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BIN CHANGES - If you live in the Chantry area of Ipswich please put your bins out on Thursday evening this week so that crews can start earlier on Friday and avoid the road closures that will be in place for the Ed Sheeran concerts. Thank you in advance for your cooperation.

Supplier payment terms

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Ipswich Borough Council's normal terms of payment are 30 days from the date of invoice and will be applied unless there is a formal agreement to the contrary.

It is the policy of Ipswich Borough Council to endeavour to ensure that:

  1. Undisputed invoices are paid in accordance with the contract and within agreed payment terms;
  2. Suppliers are advised without delay when invoices or part invoices are disputed;
  3. Suppliers are paid by BACS (Bank Automated Credit Service).

Download the Supplier BACS form

To prevent delays, suppliers must submit invoices in the name of Ipswich Borough Council to the invoice address below and must always quote the Council's official Agresso order number:

Ipswich Borough Council
Accounts Payable
PO Box 752

If a supplier believes that the Council has not complied with the above policy, they may complain to the Principal Accountant (Payments/Income) at the address stated under Contact Details on the left of this page.

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

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01473 432000