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Working in Ipswich and for Ipswich Borough Council

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Working in Ipswich

Ipswich is the county town of Suffolk and is the fastest growing urban centre in the East of England, with key developments in particular taking place on the Waterfront. A third of a million people live within 15 miles of Ipswich town centre.

Ipswich Borough Council and its Councillors are committed to transforming Ipswich and to improving the way in which we work.

Ipswich is a centre for financial services, for major public sector employers and for maritime and related industries. It is a member of the Haven Gateway Partnership, a Government growth area bringing together the ports of Felixstowe, Ipswich and Harwich and a population of over 600,000. Ipswich is also a key player in Regional Cities East.

Ipswich is home to England's newest university, University Campus Suffolk, which has its main campus on the Waterfront. Suffolk New College, catering for further education, is based nearby, close to the town centre and the Waterfront. An inclusive Sixth Form College called One is located on the edge of Ipswich and offers an extensive range of Post-16 courses including: A Levels, BTEC Diplomas, GCSE re-sits and courses in Foundation Learning. The college has received an excellent Ofsted report.

Ipswich enjoys excellent transport links with London and the Midlands and is surrounded by some of the least spoilt countryside in the country. It is a cultural centre and has fine and extensive parks across the town. Suffolk is one of the safest counties in England and Wales.

Ipswich also offers wide sporting opportunities and facilities to a wide population and is committed to developing sport and fitness throughout the community.

Working for Ipswich Borough Council

At Ipswich Borough Council we have a set of values that are at the heart of everything we do:

We deliver – putting customers first, respecting and supporting people, inclusively and fairly.
We innovate – embracing change and new ways of working, with a “can-do” approach.
We communicate – working as one team, honestly and openly and recognising each other’s contributions and success.

These values underpin our approach to performance, reward and wellbeing and define the relationship between the Council and our employees.

We expect our employees to be the best they can.  In return we offer a reward package that combines pay, pension and a range of additional benefits including:


  • A contributory pension scheme
  • Subsidised car parking
  • Access to a childcare vouchers salary sacrifice scheme


  • Ipswich town centre free shuttle bus
  • Car loan scheme
  • Tax free bikes through our cycle to work scheme
  • Public transport season ticket loans scheme
  • First Buses – 50% discount on First Season tickets
  • Use of Pool Cars

Health & Wellbeing 

  • A free and confidential employee assistance programme providing general information and advice to employees as well as access to counselling and legal advice
  • An occupational sick pay scheme
  • iCard – free swim and use of the athletics track

Learning & Development 

  • A clear performance management framework linked to our values
  • Regular support and development in your role
  • A dedicated learning portal with access to free toolkits and e-learning modules
  • A coaching and mentoring programme
  • Opportunities to participate in employee engagement and focus group events

Work Life Balance

  • Generous annual leave entitlement
  • Flexible working arrangements
  • Career breaks
  • Occupational maternity, paternity and adoption leave
  • A range of family and care policies

Job application information

Online application form

Application form (PDF)

Guidance Notes for Applicants (PDF)

Current pay scales (PDF)

Workforce equality and diversity information

All public sector employers, including local authorities, have a statutory duty under the Equality Act (2010) to publish relevant equalities data on a regular basis regarding their workforce and their services to the public.

The following data deals with the workforce aspect of the duty and describes the diversity of Ipswich Borough Council’s workforce in relation to nine protected characteristics defined by the Equality Act 2010.

Where appropriate, and where information is available, the data that follows also compares the equality profile of the workforce with the equalities profile of the local population of Ipswich.

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Contact Details

Human Resources,
Ipswich Borough Council,
2W Grafton House,
15-17 Russell Road,

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01473 433402