Working for Ipswich Borough Council

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At Ipswich Borough Council we have a set of values that are at the heart of everything we do:

  • We deliver – putting customers first, respecting and supporting people, inclusively and fairly
  • We innovate – embracing change and new ways of working, with a “can-do” approach
  • We communicate – working as one team, honestly and openly and recognising each other’s contributions and success

These values underpin our approach to performance, reward and wellbeing and define the relationship between the Council and our people.

We expect our employees to be the best they can. In return we offer a reward package that combines pay, pension and a range of additional benefits including:


  • A contributory pension scheme
  • Subsidised car parking
  • Access to a childcare vouchers salary sacrifice scheme


  • Ipswich town centre free shuttle bus
  • Tax free bikes through our cycle to work scheme 
  • Public transport season ticket loans scheme 
  • First Buses – 60% discount on First Season tickets
  • Use of pool cars and bikes

Health & Wellbeing

  • A free and confidential employee assistance programme providing general information and advice to staff as well as access to counselling and legal advice 
  • An occupational sick pay scheme
  • iCard – free swimming and use of athletics track

Learning & Development

  • A clear performance management framework linked to our values
  • Regular support and development in your role
  • A dedicated learning portal with access to free toolkits and e-learning modules

Work Life Balance

  • Generous annual leave entitlement
  • Flexible working arrangements
  • Career breaks
  • Occupational maternity, paternity and adoption leave
  • A range of family and care policies


  • Free tea and coffee (Grafton House)
  • Use of Suffolk County Council Restaurant
  • Sandwich delivery (Grafton House)

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Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

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01473 432000