No home is soundproof. It is normal to hear your neighbours or other noise originating from outside your home from time to time.
However, if the noise is persistent and unreasonable, and you have not been able to resolve the issue informally with the person or business making the noise, we can help.
Before reporting a noise nuisance, have you spoken to the person or business causing the noise?
Often issues arise because the person or business causing the issue are not aware that their behaviour is affecting you. If possible, talk to the person or business and try to resolve the issue. It is advisable to do this after the event and not while it is ongoing when emotions are high.
If you have been unable to resolve the issue informally with the person or business, you can report the issue to us.
Please provide as much information as possible. We are unable to accept anonymous requests. However, your details will be kept confidential and will not be shared with the person or business you are reporting.
After you report an issue to us:
- We will write to you and ask you to complete a log to help us assess the noise and determine appropriate further action.
- We will write to the person accused of making the noise and invite them to contact us to discuss the allegations further.
For more information on statutory nuisance
For more information on common causes of noise and advice on how to reduce noise: