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We are currently experiencing technical issues with our phone lines and are unable to make external calls or receive incoming phone calls. Apologies for any inconvenience caused. Enquiries can still be made online. The Emergency Services Centre phone lines are up and running - 01473 433444.

HEARS alarm service

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HEARS is a 24 hour monitoring and responding service covering Ipswich and surrounding towns and villages. The service has been established for over 20 years.

HEARS is a 24 hour monitoring and responding service covering Ipswich and surrounding towns and villages.
Information on the different HEARS service options
Location map showing areas covered by the HEARS service
How much it costs for the various options: Monitoring, Monitoring and Responding, key safe box, falls detector and smoke detector.
Assistive technology is equipment that can help you remain safe whilst building your confidence in living at home.
Answers to your questions about the HEARS personal alarm service

Contact Details

Ipswich Borough Council,
HEARS,
2E Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 433236

(24 hrs)