Tenant census
We're inviting tenants to take part in our census and you may be contacted by email asking you to participate. Find out more about the tenant cenus.
As a council tenant, you have important rights to ensure your home is safe, comfortable, and properly maintained. This guide outlines what you can expect from the Council, including your home meeting the Decent Homes Standard, ensuring safety through various checks, and providing accessibility for disabled tenants. Understanding these rights will help you ensure that your living conditions are as they should be.
With the exception of Leasehold properties, the Council must ensure that your home meets the government’s Decent Homes Standard.
A decent home meets the following four criteria:
For more details, visit the GOV.UK website.
The Council must comply with health and safety laws to make sure your home is safe for you to live in. This includes:
Refer to your Tenant Handbook for more information (PDF).
The Council must ensure your home is fit for human habitation. A home may be unfit if, for example, it has been neglected and is in bad condition, or there are problems with drainage or there is a serious problem with damp. There are other criteria that may result in home being unfit.
For more information, visit the GOV.UK website.
The Council must provide reasonable notice before visiting your home for repairs or inspections. Typically, you will receive at least 24 hours’ notice. In emergencies, immediate access may be necessary. Check your Tenancy Agreement for specifics.
The Council must ensure that services are accessible to all tenants, including those with disabilities.
For more information, visit the GOV.UK website.
If you need special arrangements or adjustments, please consult the Council’s Reasonable Adjustment Policy (PDF) for assistance.