Monthly walkabouts and talkabouts

As part of our tenant engagement calendar, Ipswich Borough Council‘s monthly activities in local areas are designed to bring tenants, leaseholders, councillors, housing officers, staff and tenant representatives together to make a difference where it matters most.

Following on from our highly successful spring and summer Walkabouts, we are now committed to ensuring that opportunities to talk to our different service areas are not disrupted by the unpredictable seasons ahead. We have tailored our upcoming Talkabout events to take place at various communal spaces around the town.

Tenants are invited to attend these drop-in sessions that will focus on various themes involving Ipswich Borough Council's service areas.

We will be gathering feedback on issues raised including any events tenants wish to see in the future. For example locations, timings, and the focus of the Talkabouts.

All Talkabout events to take place between 10am-12pm unless specified.

October

9th October - Stratford Court - Meet the Repairs Team. Advice on housing repairs and how to report online. Workplace scheduler on site to book in your outstanding repairs.
21st October – Stratford Court – Feedback and scrutiny session with Customer Services. Share your experiences with the online repairs booking system so we can improve our service. (Please email tenant.engagement@ipswich.gov.uk or call 07353 138016 if you wish to attend this session).

November

6th November - Goldcrest Court – Rental Income update and advice.
26th November - Glamorgan Road and surrounding areas - Meet us at the car park on Glamorgan and wrap up warm for a winter Walkabout with area Housing Officer and Tenant Engagement Officer.

December

4th December - Triangle Church, Dickens Road - Meet our Customer Services Team and discuss concerns and let us learn from you how to improve our service.

January

8th January - Mayo Court - ASB on hand to help. Advice on how to spot Anti-Social Behaviour and how to report it.

February

5th February - Gwent House – Community Caretakers. Learn more about their services and talk to the team.

March

18th March - Stratford Court - Meet your Housing Officers.

All Talkabout events to take place between 10am-12pm unless specified.

Gainsborough Housing surgeries – Meet your local housing officer and colleagues

The following dates are an opportunity for you to meet Ryan Chivers, Housing Officer for the Gainsborough area plus some helpful colleagues.

Thursday 30th October 2025 10:00am- 12:00pm
Ipswich Borough Council Tenants can provide feedback, raise concerns and make enquires about their tenancy.
Tenants can also find out how to become more involved with shaping our services or suggest new ideas for projects in the area they live.

Thursday 27th November 2025 10:00am- 12:00pm – Meet our housing project and performance officer
A chance to collate feedback about our housing service. We can support tenants and ensure your details is up to date including changes to personal circumstances, protected characteristics and those with vulnerabilities. This information ensures that we can adapt our service and tailor our approach to support to you in the best way.

Thursday 18th December 2025 10:00am- 12:00pm – Meet our Tenant Engagement Officer
A chance to also meet James and Emily our Tenant engagement officers.
Are you interested in being the voice for other tenants? We are always looking to work with tenant reps and those who can help shape how we deliver services.

Thursday 29th January 2025 10:00am- 12:00pm – Meet our Repairs Team
Do you have a new or niggling repair or something that needs attention? Our repairs team will help and make a report for you.
The team can also assist with access our online repairs portal and will provide insight into how the portal works.

Thursday 26th February 2025 10:00am- 12:00pm – Meet our Income team
Our income officers can answer questions around your rent. They can also check to see if you are eligible can claim any Benefits or increase your income. Your area Income Officer is Seyithan and he will be on hand to provide advice including a free Money Advice service with Anglia Care Trust.

Community Days

14th October - 10am - 1pm - Bibb Way. Community awareness, Waste, ASB, Community Police and Fire Safety. Plus find out more about Ready, Steady, Rent and how it can benefit you.
22nd October - 1pm - 3:30pm - Station Street. Community awareness day.
18th November - 10am -1pm - Jasmine Close. Community clean-up and awareness day.