Sheltered Housing Schemes are specially designed housing communities for older people or those with support needs. These schemes offer safe, secure, and comfortable living environments, while still allowing residents to live independently.
Ipswich has 15 sheltered housing schemes, each with its own unique identity, providing a supportive community where residents can enjoy their privacy but have help available if needed.
List of sheltered housing schemes
All Hallows Court
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Raeburn Road, Ipswich IP3 0EH
Phone: 01473 433358
Broke Hall House
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11 Bucklesham Road, Ipswich IP3 8TH
Phone: 01473 432173
Cumberland Towers
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Norwich Road, Ipswich IP1 2NN
Phone: 01473 432165
Dundee House
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50 Renfrew Road, Ipswich IP4 3HA
Phone: 01473 432167
Goldcrest Court
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Goldcrest Road, Ipswich IP2 0SF
Phone: 01473 433146
Gwent House
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2 Pembroke Close, Ipswich IP2 8PP
Phone: 01473 432169
Holywells Court
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6 Felix Road, Ipswich IP3 9HT
Phone: 01473 433362
Mallard Court
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Mallard Way, Ipswich IP2 9LP
Phone: 01473 433148
Mayo Court
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144 Waterford Road, Ipswich IP1 5NJ
Phone: 01473 433280
Morecambe Court
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76 Roundwood Road, Ipswich IP4 4LZ
Phone: 01473 432171
Reydon House
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106 Clapgate Lane, Ipswich IP3 0RE
Phone: 01473 433360
Stratford Court
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Stratford Road, Ipswich IP1 6EQ
Phone: 01473 433282
Walton House
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25 Emlen Street, Ipswich IP1 2HU
Phone: 01473 432175
William House
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29 Samuel Court, Ipswich IP4 2EL
Phone: 01473 432177
Wingate House
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93 Bramford Road, Ipswich IP1 2JA
Phone: 01473 432179
Scheme Managers
Each scheme has a dedicated manager who is responsible for the day-to-day running of the scheme. This includes:
- Maintaining the buildings;
- Providing advice and support to the tenants on the services available - both from the council and from other partners;
- Responding to emergencies;
- Making daily contact with residents (this is optional for the residents).
The scheme managers are not permitted to:
- Provide nursing or day-to-day personal care;
- Give drugs or medicines;
- Collect shopping, pensions, prescriptions or pay rents;
- Be responsible for tenants' valuables.
Cleaning and caretaking services
Each scheme has an appointed cleaner or cleaning contractor who maintains the communal areas and a caretaking team that carries out routine maintenance, decorating and specialised cleaning of the communal areas.
Emergency support
Help is available for residents 24 hours a day in emergency situations. The scheme manager can be contacted during the day, and an emergency alarm service, linked to Ipswich HEARS, is available out of hours.