Tenant census
We're inviting tenants to take part in our census and you may be contacted by email asking you to participate. Find out more about the tenant cenus.
Make a booking using your iCard
Booking activities with your iCard is quick, easy, and convenient. You can use it to book:
- Fitness classes
- Junior clubs and activities
- Racquet sports
- Junior gym sessions
Note: The button below opens in a new window.
How to get an iCard membership
For more information, visit IpswichFit to find out how to obtain your iCard membership or make bookings with your iCard.
Booking and cancellation
Booking cancellation requests
- For unpaid bookings: Cancel online through your profile on the booking portal or by phone.
- For paid bookings: Cancel using the online booking cancellation request form or by phone.
Refund policy
- Full refund: Cancel with more than 24 hours' notice.
- No refund: Cancellations made with less than 24 hours' notice will not receive a refund.