How to appeal a Penalty Charge Notice (PCN)

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How can I appeal a Penalty Charge Notice (PCN)?

There are two ways to challenge a Penalty Charge Notice (PCN) issued by Ipswich Borough Council, dependent on its stage of progression.

  1. An Informal Challenge
  2. A Formal Challenge (Representation)

Please refer to the guidance below that indicates circumstances where cancellation will be considered. It is important to note that this information is for guidance and that each case will be considered on its individual merits.

Can I view my Penalty Charge Notice photos?

Yes, just simply click on the button below to view the photos that were taken by the Civil Enforcement Officer at the time of contravention (PCN issued).

View your PCN photos

Informal Challenge

To be made prior to the issue of a Notice to Owner.

I want to make an Informal Challenge

If you make your challenge within 14 days of the date on which the PCN was issued and your challenge is rejected, the discount period will be reset for a further 14-day period from the date of the rejection letter.

If you have received a Notice to Owner, you must submit a Formal Challenge.

Formal Challenge (Representation)

A Formal Challenge can be made after a Notice to Owner has been issued/served.

If the PCN is not responded to within 28 days of the date on which it was served, a Notice to Owner will be sent in the post. If you want to appeal at this stage, you need to submit a ‘Formal Challenge (Representation)’.

I want to make a Formal Representation

You are able to print or download a hard copy of the Formal Representations Form here

More information relating to ‘service’ of notices can be found here.

What happens next?

To find out what happens next, click here.

Rejected appeals

If your representation is rejected, you will be issued with a Notice of Rejection. The Notice of Rejection will explain how you can take your appeal to the Traffic Penalty Tribunal who are the independent adjudicator. The Tribunal would arrange for a hearing which is usually conducted via a telephone hearing between the appellant, the adjudicator and a representative of the local authority. At this stage the adjudicators' decision is final.

For more information about the appeals process, visit

Contact Details

Ipswich Parking Services,
PO Box 668,

Telephone icon

01473 432840