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Find out about housing benefit, council tax reduction and local housing allowance - how to claim, change your details, query our decision or report benefit fraud.

We need to know as soon as possible about any changes in your circumstances if you claim housing benefit and/or council tax reduction.

You can find out if you are entitled to housing benefit and/or council tax reduction using our online calculator.

Find out if you qualify for any Housing Benefit/Council Tax Reduction using our online calculator and then claim online.

Did you know that there is extra money available to help people who are currently in receipt of Housing Benefit but do not get enough benefit to pay their rent?

Please help us to stop the benefit cheats and to make sure that benefits go to those who are genuinely entitled to them.

Information about backdating Housing Benefit/Council Tax Reduction

The national council tax benefit scheme was abolished and a new local scheme brought in from 1 April 2013.

Council Tax Reduction replaced Council Tax Benefit from 1 April 2013.

If you disagree with our decision you can challenge it.


Contact Details

Benefits, Grafton House, 15-17 Russell Road, Ipswich, IP1 2DE
01473 432700
01473 433808