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Due to a technical issue the steam room at Crown Pools is currently unavailable. The sauna is still open to the public.

Ipswich Tourist Information Centre

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When visiting Ipswich, be sure to make Ipswich Borough Council’s award winning Tourist Information Centre your first call.

Conveniently situated in the town centre, in the lovely medieval building of St Stephen's Church, you can be sure of a warm welcome, helpful, professional advice and a full range of visitor services.

  • Open Monday to Saturday 9am-5pm;
  • One of 12 medieval churches in the town, with many fine features;
  • A wide range of quality gifts and souvenirs on sale;
  • Accommodation booking service;
  • Guides and maps for the area;
  • Information on places of interest, attractions and local events;
  • Ipswich Tourist Guides guided walks;
  • River cruises;
  • National Express coach bookings;
  • UK holiday information;
  • Airport hotel, car parking and coach bookings;
  • Theatre ticket booking service for the Ipswich Regent Theatre and Corn Exchange;
  • London theatre breaks;
  • Regular programme of local interest exhibitions.

Accessibility

The main entrance is at ground level from St Stephen’s Lane and has automatic sliding doors with ample width to accommodate wheelchairs and scooters.

All the public areas, displays, service counters and exhibitions are on the same ground floor level, accessible to wheelchairs and scooters.

A loop system is provided for hearing aid users.

Some members of staff trained to British Sign Language (level 1).

Christmas opening hours

DateOpening hours
Saturday 24 December     09:00 - 13:00
Sunday 25 DecemberClosed
Monday 26 DecemberClosed
Tuesday 27 DecemberClosed
Wednesday 28 December09:00 - 17:00
Thursday 29 December09:00 - 17:00
Friday 30 December09:00 - 17:00
Saturday 31 December09:00 - 13:00
Sunday 1 JanuaryClosed
Monday 2 January10:00 - 14:00

Contact us

Please get in touch using the contact details provided on this page.

Ipswich Tourist Information Centre
St Stephen's Church, St Stephen's Lane, Ipswich IP1 1DP