If you're concerned about managing your finances or transitioning to Universal Credit, our Housing Officer Team is here to help.
How we can help
We will:
- Explain Universal Credit and the impact it may have on you
- Refer you for debt and money advice
- Help you set up direct debits to pay your rent
- Refer you for tenancy support if required
Preparing for Universal Credit
To prepare for Universal Credit, please make sure your rent account is in credit as you will have to wait over a month before you receive your first payment. To make an arrangement to build up a credit balance on your rent account please contact us.
Direct Debit payments
Set up a Direct Debit to ensure your rent account is kept up-to-date. This is a simple, easy and secure way to make sure your rent is automatically paid on time.
All you have to do is give one simple instruction to your Bank or Building Society and they then ensure that the appropriate amount is transferred automatically from your account to the council's when it is due.
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We're here to help
If you're struggling with money worries, please don't hesitate to reach out. Click the ‘Contact Us’ button below to connect with the Housing Officer Team.
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