Supplier payment terms

Ipswich Borough Council operates under standard payment terms of 30 days from the date of invoice, unless a formal agreement specifies otherwise.

Payment policy

The Council is committed to:

• Paying undisputed invoices in line with the contract and within the agreed payment terms.
• Notifying suppliers promptly when invoices or part of invoices are disputed.
• Paying suppliers by BACS (Bank Automated Credit Service) to ensure faster payments.

Download the Supplier BACS form (PDF)

Invoicing the Council

To prevent delays, suppliers must submit invoices in the name of Ipswich Borough Council and must always quote the Council's official Agresso order number (purchase order number) and should also display:

• Your company name, address and contact information
• Bank details
• Your VAT registration number (if VAT is applicable)
• A clear description of what you are charging for
• The date the goods or service were provided (date supplied)
• Invoice date
• Amounts being charged
• VAT value if applicable
• Total value

All invoices must be emailed to ipswich.payments@ipswich.gov.uk to ensure payment.

Hard-copy invoices

If you are unable to submit invoices electronically, you can send hard copies to:

Ipswich Borough Council
Accounts Payable
PO Box 752
Ipswich
IP1 9FD

No purchase order, no pay policy

We have introduced a no PO no pay policy, invoices received without the Council's official Agresso order number (purchase order number) will be returned.