We operate a number of insurance policies in relation to council owned property and public liability etc. These do not include claims arising from damage or injuries caused by any defect in the public highway - this is the responsibility of Suffolk County Council.
Visit Suffolk County Council to make a highways insurance claim.
Claims Portal for legal representatives
As a result of the Ministry of Justice’s reforms concerning personal injury claims (not exceeding £25,000 in damages), all legally represented claims for incidents occurring on or after 31st July 2013 must be submitted via the Claims Portal.
To assist legal representatives in identifying the council's insurers for insurance claims through the Ministry of Justice process, here are the insurance details:
- Zurich Municipal Policy Number: QLA-19H007-0013
- Zurich Municipal’s Portal ID: C00108
Legal representatives should submit potential claims against us via the Claims Portal.
Claims submission for unrepresented claimants
Claimants who are not legally represented should submit their insurance claims to the address or email address provided below.
Ipswich Borough Council,
Insurance Section
Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE