Council location

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Council locations

Ipswich Borough Council
15-17 Russell Road, Ipswich IP1 2DE

From Monday 29 January 2024, visitors to the Council offices during office hours, Monday to Friday will be able to access online services and speak to our customer services advisors via our public phones.

The new facility replaces the current in-person provision at the Town Hall and offers several benefits, including:

  • We will offer increased opening hours from our current two-day offering weekly to five days per week.
  • Pre-booked, face-to-face appointments.
  • Modern and welcoming customer service area at the Council Headquarters.
  • Excellent access via public transport, with just a short walk from Ipswich Train station or from various bus routes, including the most frequent buses the No 12 & No 13 and the No 66 & No 66A.

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,

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01473 432000