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Status message

We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Council location

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Ipswich Borough Council
15-17 Russell Road, Ipswich IP1 2DE
Customer Services Centre
Princes Street, Ipswich IP1 1BZ

The Customer Services Centre is open Monday - Friday 08:30-17:00