Council location

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Council locations

Ipswich Borough Council
15-17 Russell Road, Ipswich IP1 2DE
Customer Services Centre
Princes Street, Ipswich IP1 1DD

The Customer Services Centre is open. Tuesday 10:00 – 16:00 & Friday 10:00 - 16:00.

Face-to-face visits will only be arranged where necessary and must be pre-booked in advance over the phone. Before an appointment is booked, we will check to see if we can deal with your enquiry over the phone first. If you are attending a pre-booked appointment at the Customer Service Centre.. Please do not visit if you, or anyone you have been in contact with, have COVID-19 symptoms.