Customer services

We’ve made it simple for you to contact us 24/7 by using our online forms via My Ipswich. If you do not use online services our team of friendly Customer Service Advisors are ready and waiting to assist you with your query.

Contact details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

Tel:

01473 432000

Also in this section

Contact the council

Find details on how to contact us online, telephone, or by visiting the Customer Services Centre.

Council location

Find information on our location and how to visit us.

Paying council bills at Payzones

You are no longer able to pay council bills in cash at the Customer Services Centre. If you want to pay by cash you can use a network of Post Offices and Payzone outlets across Ipswich.