Contact us online

Ipswich Borough Council is dedicated to offering the best services for our customers. You can use our online services to share your feedback about our services or to make an enquiry.

Please note that all purple buttons on this page will open in a new tab, so you can keep this page open while accessing the forms in separate tabs.

Save time, do it online!

Our My Ipswich online service is the easiest and quickest way to make a request, report a problem or apply for a service...24 hours a day!

My Ipswich

General enquiry

Contact a department or person with an enquiry that requires a response. 

You will need to be signed into My Ipswich to complete this form. 

General enquiry

Comment

We welcome your feedback to help us improve our services.

Comment

Compliment

Tell us about something or someone who has exceeded your expectations. 

Compliment

Complaint

Sometime things go wrong. If this happens, we always aim to put the matter right and make sure we improve the service we provide.  

If you wish to make a formal complaint, please read the Complaints Procedure and Policy to ensure your enquiry qualifies as a formal complaint, before completing this online form

You will need to be signed into My Ipswich to complete this form.

Complaint