Health and wellbeing support

You are here

Find support and advice about health and wellbeing, including local organisations, support groups and information.

Local organisations

Acorns Counselling Service

Acorns provide people of East Anglia, aged 18 years and over, low cost psychological therapies to improve their mental wellbeing.

  • MTCIC, Acorn House, 8a, Looms Lane, Bury St Edmunds, Suffolk IP33 1HE

Helping motivate and inspire people over 45 to make positive changes to their lifestyle through physical activity.

  • Brightspace, 160 Hadleigh Road, Ipswich IP2 0HH
Broomhill Library

Suffolk Libraries offer a range of activities to help with people's wellbeing.

  • Suffolk Libraries, Ipswich County Library, Northgate Street, Ipswich, IP1 3DE
Catch 22

Catch 22 designs and delivers public services that build resilience and aspiration in people and communities.

  • Info Bar, Constantine House, 5 Constantine Road, Ipswich IP1 2DH
Chantry Library

Suffolk Libraries offer a range of activities to help with people's wellbeing.

  • Hawthorn Drive, Ipswich IP2 0QY
Chapman Centre

Homelessness hub from the Ipswich Housing Action Group for the Ipswich locality providing services for people who are homeless or at risk of homelessness as well as those individuals that need more help than is offered by other mainstream services.

  • The Chapman Centre, 1 Black Horse Lane, Ipswich IP1 2EF
Citizen's Advice

Ipswich CAB offers general advice, information and representation to all in the Ipswich area.

  • 19 Tower Street, Ipswich IP1 3BE
Feel Good Suffolk

Feel Good Suffolk is a new way to support people in Suffolk to improve their health and wellbeing.


Provides free food parcels and personal care items to help people get through a crisis, as well as furniture, bedding and other household items where the person or family has none.

  • 5 Braziers Wood Road, Ipswich IP3 0SP
Fresh Start New Beginnings

Fresh Start New Beginnings provides a therapeutic service for children and young people up to 18 years who have reported being sexually abused and to offer support for their families.

  • 333 Felixstowe Road, Ipswich IP3 9BU
Gainsborough Community Library

Suffolk Libraries offer a range of activities to help with people's wellbeing.

  • Clapgate Lane, Ipswich IP3 0RL
Headway Suffolk

Headway Suffolk have a Neuro Hub in Ipswich open five days a week, Monday to Friday, and each day at the Hub is structured differently in order to meet the specific needs and levels of ability of clients. Activities include cooking, arts, dance and crafts etc.

  • Epsilon House, West Road, Ransomes Europark, Ipswich IP3 9FJ
Healthy Suffolk

Looking after your mental and physical health while at home.

  • 8 Russell Road, Ipswich IP1 2BX

Iceni offers care and support to families in Ipswich and the surrounding area who are affected by addiction, and to provide such families with the help they need to improve opportunities for children in fulfilling their potential.

  • 74-78 Foundation Street, Ipswich IP4 1BN

IHAG's Money Advice Service is a free, confidential and professional service which is here to help you to find a solution to your debt and/or benefit problems.

  • The Chapman Centre, 1 Black Horse Lane, Ipswich IP1 2EF
Inside Out Community Arts

Inside Out is an arts and mental health charity committed to providing programmes throughout the year for people drawn to the therapeutic arts as a way of improving and sustaining their mental health and wellbeing.

  • c/o The Eastern Angles Centre, Gatacre Road, Ipswich, IP1 2LQ
Inspire Counselling and Training

Inspire is a registered charity based in Ipswich, providing a professional counselling and training service.

  • The Fletcher Centre, 2 Crescent Road, Ipswich IP1 2EX
Inspire Suffolk

A charity recognised and valued for the work undertaken with young people experiencing severe disadvantage and social instability, who have lost their way and need opportunities for purposeful reintegration into society.

  • Lindbergh Road, Ipswich IP3 9QX
Ipswich County Library

Suffolk Libraries offer a range of activities to help with people's wellbeing.

  • Northgate Street, Ipswich IP1 3DE
Ipswich Samaritans

Ipswich Samaritans work together to make sure fewer people die by suicide. Every six seconds, they respond to a call for help. No judgement. No pressure. They're there for anyone who needs someone.

  • 140 St Helen's Street, Ipswich IP4 2LE
Lighthouse Women's Aid

Provides emotional support to women, young people and children experiencing domestic abuse in their personal or family relationships.

  • 238 Felixstowe Road, Ipswich, IP3 9AD

P.H.O.E.B.E is an Ipswich-based registered charity that offers specialist advice, information, casework, advocacy and support and counselling services to black and ethnic minority women and children.

  • 6 Great Colman Street, Ipswich, IP4 2AD
Rosehill Library

Suffolk Libraries offer a range of activities to help with people's wellbeing.

  • Tomline Road, Ipswich IP3 8DB
Soup Kitchen

A nightly outreach programme serving the homeless and needy within the town. With an army of over 200+ volunteers The Soup Kitchen goes out every night of the week with food, drink and essentials.

  • Ipswich Outreach, 65 Westgate Street, Ipswich IP1 3DZ
Suffolk Mind

Suffolk Mind works across the continuum, from wellbeing to 'severe and enduring' mental ill-health, providing support and information for everyone.

  • Quay Place, Key Street, Ipswich IP4 1BZ
The ACE Project

Their objective is to relieve the needs of young people in Suffolk aged 16-24 who are suffering with mental health difficulties.

  • 17 Tower Street, Ipswich IP1 3DN
The Befriending Scheme

The Befriending Scheme provides friendship and learning opportunities for vulnerable people (16yrs+), including those with learning disabilities, mental health needs, older people, and other isolated groups.

  • Museum Street Methodist Church, Black Horse Lane, Ipswich IP1 2EF
The Phoenix Project

The Phoenix Project is an independent mental health charity with a social group offering friendship, support, understanding and a listening ear. They offer activities in music, art, photography and media.

  • 39 Fonnereau Road, Ipswich IP1 3JH
Turning Point

This site is dedicated to promoting wellbeing and recovery from addiction when you feel ready to take those steps.

  • Sanderson House, 17-19 Museum Street, Ipswich IP1 1HE
Volunteering Matters

Our vision is of a society where everyone can participate in their local community through volunteering and social action.

  • The Old Crown Court, Civic Drive, Ipswich IP1 2DX
YLOH - Your Life Our Help

Helps people who are struggling with any aspects of life including support with cluttered homes, community work, student support and supported living.

  • Sproughton House, High Street, Sproughton, Ipswich IP8 3AP

Other support services

Mental Health


Promotes the views and needs of people with mental health problems.


Confidential support for people experiencing feelings of distress or despair.

  • Phone: 116 123 (free 24-hour helpline)


Information on child and adolescent mental health. Services for parents and professionals.

  • Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)

The Source

Resources recommended for young people in Suffolk, including help with mental health and wellbeing

Emotional Wellbeing Gateway - Mental Health Services & Support

A place to go for families and professionals to access mental health support services in Suffolk.

Stay Alive App

A suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. You can download this from Google Play or Apple App Store.


Victim Support - Norfolk and Suffolk Victim Care

If you’ve been a victim or witness of crime the Norfolk and Suffolk Victim Care are there to provide free and confidential advice and information, as well as emotional and practical support tailored to you. Crimes do not have to be reported to access this free and confidential service.

  • Phone (Norfolk and Suffolk Victim Care): 0300 303 3706
  • Phone (Victim Support 24- hour helpline): 0808 168 9111

Suffolk Rape Crisis

Suffolk Rape Crisis is a specialist feminist organisation run for women by women. They provide free, confidential, and empowering support to women and girls aged 14 and above who have experienced any form of sexual violence, at any point in their lives.


NHS 111

Help if you have an urgent medical problem and you're not sure what to do.

  • Phone: 111

NHS Live Well

Advice, tips and tools to help you make the best choices about your health and wellbeing.


National Gambling Helpline

Offer free, confidential help for anyone who is worried about their or someone else’s gambling

  • Phone: 0808 8020 133 (daily, 8am to midnight)

Turning Point

Work with anyone who is affected by drugs or alcohol and wants support to make changes

Domestic Abuse

General support

Suffolk Wellbeing Service

The Wellbeing service provide advice and support to people to improve your emotional health. The website provides information about different mental health and lifestyle issues, how they can affect your wellbeing and where you can find support.

Connect for Health

Assists individuals to find non-clinical solutions to improve their own health and wellbeing. The service can connect individuals to social activities, clubs, groups, and like-minded individuals in their community.

Suffolk Info Link

For information about clubs, activities and support in your area.

Contact Details

Ipswich Borough Council,
Community Engagement Team,
1E Grafton House,
15-17 Russell Road,

Telephone icon

01473 432224