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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Liability appeals

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You are entitled to appeal if you disagree with a decision made by the council as to whether you are liable for Council Tax and how much you are liable to pay.

You can appeal if:

  • you disagree that you are the person liable to pay the Council Tax
  • you think your property should be exempt from Council Tax
  • you think you should be entitled to a reduction due to disability
  • you think you should be entitled to a personal discount.

How to appeal

Firstly, you must write to us stating your name and address, the reference number on your bill (if known) and explaining what you object to and why.

When we receive your letter, we may need to ask you for further information.

Valuation Tribunal appeals

If we reject your arguments, or if we act on your complaint but you are still not satisfied, or at the end of two months you have not heard from us, you can appeal to the Valuation Tribunal.

Appeals for Ipswich Borough Council are handled by:

VT Office Doncaster
Hepworth House
2 Trafford Court
Doncaster
Yorkshire
DN1 1PN
Telephone: 0300 123 2035
Facsimile: 01302 321447
Email: VTDoncaster@vts.gsi.gov.uk

Further information can be found on the Valuation Tribunal website.

You must not withhold payment of Council Tax while you appeal. If your appeal is successful, you will be entitled to a refund of any overpaid tax.

Contact Details

Council Tax,
Ipswich Borough Council,
1W Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

Telephone icon

01473 433910