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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Maintenance and Contracts

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Our Maintenance and Contracts team is based at Gipping House on the Hadleigh Road Industrial Estate.

We pride ourselves on delivering a quality building service on time at a competitive cost but with a personal touch.

We cover a wide range of works, including:

  • New build projects and large extensions;
  • Refurbishment of homes and commercial buildings;
  • Conversions;
  • Maintenance covering all trades, including maintenance of Ipswich's 8,300 council homes;
  • Emergency Provision - a 365 day service covering all aspects of home repairs;
  • Disabled adaptations;
  • Refurbishing empty council homes for new tenants;
  • Electrical rewiring of homes, schools and public buildings;
  • Specialist restoration of listed buildings, such as the grade 1 listed Christchurch Mansion and Chantry Mansion.

Materials and suppliers are continually monitored to help ensure products are from sustainable sources.

We prioritise and have an excellent track record in Health & Safety and a robust management system. We care about the effect that our actions have on the environment.

Our processes and procedures are robust and well documented with annual objectives formally set. This has resulted in accreditation to international management standard ISO 9001:2000 (Quality Management), ISO 14001:2004 (Environment) and ISO 18001 (Health and Safety) along with various trade affiliations.

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Contact Details

Ipswich Borough Council,
Housing Services,
3E Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 433370