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ipswich.gov.uk

Privacy policy

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This statement covers the services provided by the Ipswich Borough Council website.

Any information you provide will be held securely and in accordance with the Data Protection Act 1998. Your personal details will not normally be disclosed to third parties (an exception being bodies responsible for auditing and administering public funds, in order to prevent and detect fraud). In some circumstances however we may need to disclose your personal details to a third party so that they can provide a service you have requested, or fulfil a request for information. Any information about you that we pass to a third party will be held securely by that party, in accordance with the Data Protection Act 1998 and used only to provide the services or information you have requested.

You have the right to gain access to the personal information we hold about you at any time. If you wish to do this, please visit the Data Protection Act page.

Cookies

Delivering online services sometimes involves placing small amounts of information on your computer or device in text files known as cookies. They are widely used in order to make websites work, or work more efficiently.

Cookies are generally set by the website you are visiting (first-party cookies) but if the website has included content from an external resource, such as a Google map, cookies can be set from the origin of the content (third-party cookies).

Session cookies do not have an expiry time set when they are created and are deleted once the browser is closed. However, persistent cookies remain on your computer or device until their expiry time is reached.

The cookies listed below are set by Ipswich Borough Council services when the service is requested unless otherwise specified.

Corporate website

www.ipswich.gov.uk (cookies set from ipswich.gov.uk)

Cookie name

Cookie type

Duration

has_js

Session

Until the browser is closed

ipswich-borough-council_cookiecontrol

Persistent

3 months

Arts & Entertainments

apps.ipswich.gov.uk/PEO (cookies set from apps.ipswich.gov.uk)

Cookie name

Cookie type

Duration

testcookie

Session

Until the browser is closed

ASPSESSIONID{+ 8 random characters}

Session

Until the browser is closed

eSRO%5FUID

Session

Until the browser is closed

SalePoint

Session

Until the browser is closed

Online Payments

epayments.ipswich.gov.uk (cookies set from epayments.ipswich.gov.uk)

Cookie name

Cookie type

Duration

anite_eforms_session

Session

Until the browser is closed

anite_eforms_session_hash

Session

Until the browser is closed

anite_eforms_session_mode

Session

Until the browser is closed

eforms_return1

Session

Until the browser is closed

eforms_return2

Session

Until the browser is closed

EForm LIMIT TEST

Session

Until the browser is closed

EForm Options

Session

Until the browser is closed

ASP.NET_SessionId (this is set during the payment process)

Session

Until the browser is closed

Please note: During the payment process, the payment gateway and the 3-D Secure authentication step will set their own cookies.

Online Mapping

maps.ipswich.gov.uk (cookies set from maps.ipswich.gov.uk)

Cookie name

Cookie type

Duration

ASP.NET_SessionId

Session

Until the browser is closed

__wc_user_name

Persistent

1 year

Self Service Forms

my.ipswich.gov.uk (cookies set from my.ipswich.gov.uk)

Cookie name

Cookie type

Duration

PHPSESSID

Session

Until the browser is closed

SESSIONCHECK

Persistent

20 hours

Revenues and Benefits

myaccount.ipswich.gov.uk (cookies set from myaccount.ipswich.gov.uk)

Cookie name

Cookie type

Duration

ASPSESSIONID{+ 8 random characters}

Session

Until the browser is closed

ASP.NET_SessionId

Session

Until the browser is closed

Online Planning

ppc.ipswich.gov.uk (cookies set from ppc.ipswich.gov.uk)

Cookie name

Cookie type

Duration

ASPSESSIONID{+ 8 random characters}

Session

Until the browser is closed

Sport Bookings

sportbookings.ipswich.gov.uk (cookies set from sportbookings.ipswich.gov.uk)

Cookie name

Cookie type

Duration

ASP.NET_SessionId

Session

Until the browser is closed

Google Analytics

For statistic analysis of how our visitors use our site, we use Google Analytics on www.ipswich.gov.uk, app.ipswich.gov.uk, my.ipswich.gov.uk and www.ambitionipswich.com.

Third-party cookies

On occasion, we either embed or link to third party services. These services may set cookies for which we have no control. Please consult their privacy policies for more details.

The services that we use are:

  • Google maps
  • MailChimp
  • SurveyMonkey
  • Victoria Forms

Contact Details

Ipswich Borough Council,
Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

Telephone icon

01473 432000