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What the Council will do in an emergency

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Ipswich Borough Council are prepared to help the emergency services deal with major emergencies and support the affected communities. We work with our emergency service partners to plan for a wide range of emergencies and we test our plans during exercises to make sure we are as well prepared as we need to be. We also plan how we will help communities recover from an emergency and maintain our critical services.

We are part of the Suffolk Joint Emergency Planning Unit (JEPU). The unit is a shared service between all eight local authorities in Suffolk. The aim is to ensure mutual support for each authority in case of emergency.  

Emergency Control Centre

During a major emergency, a 24-hour Emergency Control Centre will be in operation in order to coordinate the council's activities and to liaise with the emergency services.

Rest Centres

One of the council's key responsibilities during an emergency is to provide temporary shelter for people who are displaced due to the emergency.

Rest Centres will usually be set up in council-owned buildings, sports centres or church halls. Each centre will provide light refreshments, and where necessary, very basic overnight sleeping accommodation. Voluntary organisations and community groups may also assist with the running of these centres.

An important part of the rest centre process is the recording of basic information relating to the evacuees. This will be used by the police when answering enquiries from relatives and friends about the whereabouts of those who may have been involved in an incident.

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Contact Details

Emergency Planning,
Ipswich Borough Council,
2E Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 433431