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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Where to put your bin

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Please make sure that your bin is out and ready for collection on the right day and in the right place. Find your bin collection day.

In particular, please:

  • On collection day, put your bin at the boundary of your home, near to the road;
  • If you live in a terraced house, bring the bin to the front of your property, near to the road;
  • Place the bin with the handles facing the road;
  • Make sure your bin is out by 06:00, as collection times may vary;
  • Take the bin off the street after collection to avoid obstructing the footpath.

If you are infirm or have a disability and have difficulty in putting your bin out we can offer assistance each week. Please get in touch for further information.

Contact Details

Waste and Recycling,
Gipping House,
7 Whittle Road,
Hadleigh Road Industrial Estate,
Ipswich,
IP2 0UH

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01473 433090