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We are currently streamlining our processes, which means when we collect your rent via Direct Debit it will have a new account reference. This does not change the way in which we collect Direct Debits. If you pay between 16th – 22nd of the month your October payment will be taken later than planned.

Evidence upload

You are here

You can upload scanned documents or digital photos to support your claim for Housing Benefit and/or Council Tax Reduction. Digital photos can be taken on a smart phone or tablet.

Upload evidence

If you have already reported your change of circumstances you can use this form to upload supporting evidence.  

Your uploaded files need to be clearly readable. If we cannot read your documents it will take longer to process your claim or change

Type of files accepted as attachments:

  • Images (jpeg, gif, png)
  • PDF
  • TIF

Please note it is advisable not to attach files bigger than 5mb.

Scan all documents you wish to attach and save them as PDF. If you wish to attach an image, please save it as either jpeg, gif or png. If you wish to attach a Word Document, please first save it as a PDF.

Please ensure that these files are not password protected.

Contact Details

Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,

Telephone icon

01473 432700