Benefits

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Find out about housing benefit, council tax reduction and local housing allowance - how to claim, change your details, query our decision or report benefit fraud.

If your income has been affected by coronavirus and you need help, there is a wide range of support available.
You must keep us informed of any changes to your circumstances immediately after they happen. This is even if you have already told the Department for Work and Pensions (DWP) or another council department.
If you are on a low income and are unable to work because you have been told by NHS Test and Trace that you have to self-isolate, you may be eligible for a lump sum payment of £500 as part of the Government’s Test and Trace Support Payment scheme.
These online forms are available for Housing Benefit and/or Council Tax Reduction
Upload evidence required for your housing benefit and/or council tax reduction claim
Find out if you qualify for any Housing Benefit/Council Tax Reduction using our online calculator and then claim online.
No, banks are not allowed to use housing benefit or any other benefit to repay an overdraft. You can protect your housing benefit payments by telling your bank it should only be used to pay your rent. This protection is called a 'first right of appropriation of funds order'.
Money is available to help people who receive Housing Benefit, but still do not have enough to pay their rent.

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Contact Details

Benefits,
Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

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01473 432000