Benefits

You are here

You are here: Home » Benefits

Find out about council tax reduction and housing benefit - how to claim, change your details, query our decision or report benefit fraud.

* Read about the HMRC scam warning for Tax Credit Customers at: HMRC issues scam warning to tax credits customers - GOV.UK (www.gov.uk) *

Housing Benefit

You can apply for Housing Benefit to help you pay your rent if you’re on a low income.

Council Tax Reduction (low income)

You can apply for Council Tax Reduction if you are unemployed or on a low income.

Council Tax Support (2023/24)

The Government has provided additional funding for Local Authorities to support the most financially vulnerable households in England.

Universal Credit

If you’re on a low income or out of work, you will be able to apply for Universal Credit to help with your living costs and rent.

Online forms

These online forms are available for Housing Benefit and/or Council Tax Reduction

View your online account

You can access information on your council tax account or business rate account; or access housing benefit claim and council tax reduction details.

Evidence upload

Upload evidence required for your housing benefit and/or council tax reduction claim

Change in circumstances

You must keep us informed of any changes to your circumstances immediately after they happen. This is even if you have already told the Department for Work and Pensions (DWP) or another council department.

Make a claim

Find out if you qualify for any Housing Benefit/Council Tax Reduction using our online calculator and then claim online.

Extra help: Discretionary Housing Payments

Money is available to help people who receive Housing Benefit or Universal Credit, but still do not have enough money to pay their rent.

Pages

Popular tasks

Online forms
Evidence upload
Extra help: Discretionary Housing Payments
Housing Benefit payment dates

Contact Details

Email icon benefits@ipswich.gov.uk

Benefits,
Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

Telephone icon

01473 432000