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Benefits

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Find out about housing benefit, council tax reduction and local housing allowance - how to claim, change your details, query our decision or report benefit fraud.

If your income has been affected by coronavirus and you need help, there is a wide range of support available.
You must keep us informed of any changes to your circumstances immediately after they happen. This is even if you have already told the Department for Work and Pensions (DWP) or another council department.
These online forms are available for Housing Benefit and/or Council Tax Reduction
Upload evidence required for your housing benefit and/or council tax reduction claim
Find out if you qualify for any Housing Benefit/Council Tax Reduction using our online calculator and then claim online.
Money is available to help people who receive Housing Benefit, but still do not have enough to pay their rent.
Did you know that if you have a Council Tax account you can view your benefits claim online whenever you like?
If you receive Housing Benefit on behalf of your tenant/s, the only way to view your Housing Benefit payments and notification letters is online.

Contact Details

Benefits,
Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

Telephone icon

01473 432000