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Benefits

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Find out about housing benefit, council tax reduction and local housing allowance - how to claim, change your details, query our decision or report benefit fraud.

If your income has been affected by coronavirus and you need help, there is a wide range of support available.
We need to know as soon as possible about any changes in your circumstances if you claim housing benefit and/or council tax reduction.
These online forms are available for Housing Benefit and/or Council Tax Reduction
Upload evidence required for your housing benefit and/or council tax reduction claim
Find out if you qualify for any Housing Benefit/Council Tax Reduction using our online calculator and then claim online.
In special circumstances, we can make a Discretionary Housing Payment to give extra help with rent.
Did you know that if you have a Council Tax account you can view your benefits claim online whenever you like?
If you receive Housing Benefit on behalf of your tenant/s, the only way to view your Housing Benefit payments and notification letters is online.

Contact Details

Benefits,
Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

Telephone icon

01473 432000