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Find out about council tax reduction and housing benefit - how to claim, change your details, query our decision or report benefit fraud.

* Read about the HMRC scam warning for Tax Credit Customers at: HMRC issues scam warning to tax credits customers - GOV.UK ( *

You can apply for Housing Benefit to help you pay your rent if you’re on a low income.
You can apply for Council Tax Reduction if you are unemployed or on a low income.
If you’re on a low income or out of work, you will be able to apply for Universal Credit to help with your living costs and rent.
These online forms are available for Housing Benefit and/or Council Tax Reduction
Upload evidence required for your housing benefit and/or council tax reduction claim
You must keep us informed of any changes to your circumstances immediately after they happen. This is even if you have already told the Department for Work and Pensions (DWP) or another council department.
Find out if you qualify for any Housing Benefit/Council Tax Reduction using our online calculator and then claim online.
Money is available to help people who receive Housing Benefit or Universal Credit, but still do not have enough money to pay their rent.
Breathing Space is a scheme that gives applicants time to take steps towards managing their debt.
Did you know that if you have a Council Tax account you can view your benefits claim online whenever you like?


Contact Details

Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,

Telephone icon

01473 432000