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Benefits

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Find out about housing benefit, council tax reduction and local housing allowance - how to claim, change your details, query our decision or report benefit fraud.

Change in circumstances

We need to know as soon as possible about any changes in your circumstances if you claim housing benefit and/or council tax reduction.

Online forms

These online forms are available for Housing Benefit and/or Council Tax Reduction

Evidence upload

Upload evidence required for your housing benefit and/or council tax reduction claim

Access MyAccount

With an online key you can access information on your business rate or council tax account; or access benefit claim details using personal identification details.

Make a claim

Find out if you qualify for any Housing Benefit/Council Tax Reduction using our online calculator and then claim online.

Benefit information and advice

More information about your Benefit or Council Tax reduction claim. Find out about local housing allowance, under-occupation, decisions, payments, overpayments, fraud and more.

Extra help: Discretionary Housing Payments

In special circumstances, we can make a Discretionary Housing Payment to give extra help with rent.

Landlord Portal

If you receive Housing Benefit on behalf of your tenant/s, the only way to view your Housing Benefit payments is online.

Popular tasks

Online forms
Access MyAccount
Evidence upload
Extra help: Discretionary Housing Payments
Housing Benefit payment dates
Universal Credit

Contact Details

Email icon benefits@ipswich.gov.uk

Benefits,
Ipswich Borough Council,
1E Grafton House,
15-17 Russell Road,
Ipswich,
IP1 2DE

Telephone icon

01473 432701
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Ipswich Borough Council © MMXVII

Ipswich Borough Council, Grafton House,

15-17 Russell Road, Ipswich IP1 2DE

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