Tenant census
We're inviting tenants to take part in our census and you may be contacted by email asking you to participate. Find out more about the tenant cenus.
Find out if you qualify for Housing Benefit or Council Tax Reduction by using our calculator below.
Please note that the button will open in a new window.
You do not have to use the Housing Benefit and Council Tax Reduction Calculator to make an online claim. However if you do, the information you enter will automatically be saved into your online claim.
You can claim Housing Benefit and/or Council Tax Reduction online right now by clicking the button below. If you want to partially complete the form and save it to return later, you can do so.
Please note that the button will open in a new window.
Apply for Housing Benefit or Council Tax Reduction
When you submit your claim, you will be told what evidence you need to supply.
Remember that your claim will usually start from the Monday after we receive it, so if you think you may be entitled, submit your claim as soon as you can.
If you want to claim from an earlier date visit our Backdating page.
You can either:
You can submit evidence online by clicking the button below.
Please note that the button will open in a new window.
Alternatively, you can:
Hostel providers can assist their residents in making an online claim using the button below.
Please note that the button will open in a new window.
For more information on Ipswich Borough Council's legal authorisation for electronic signatures, please refer to our guidelines (PDF).