Make a claim

Housing Benefit or Council Tax Reduction Calculator

Find out if you qualify for Housing Benefit or Council Tax Reduction by using our calculator below. 

Please note that the button will open in a new window.

Use the benefits calculator

You do not have to use the Housing Benefit and Council Tax Reduction Calculator to make an online claim. However if you do, the information you enter will automatically be saved into your online claim.

Claiming Housing Benefit or Council Tax Reduction 

You can claim Housing Benefit and/or Council Tax Reduction online right now by clicking the button below. If you want to partially complete the form and save it to return later, you can do so. 

Please note that the button will open in a new window.

Apply for Housing Benefit or Council Tax Reduction

When you submit your claim, you will be told what evidence you need to supply.

Remember that your claim will usually start from the Monday after we receive it, so if you think you may be entitled, submit your claim as soon as you can.

If you want to claim from an earlier date visit our Backdating page.

You can either:

  • complete the form online and submit it to us immediately;
  • partially complete and save the form, and return to it at any time;
  • complete and submit the online form at the Customer Services Centre.

Providing evidence 

You can submit evidence online by clicking the button below. 

Please note that the button will open in a new window.

Upload evidence

Alternatively, you can:

  • Bring your evidence to the Customer Services Centre
  • Post it to us at the Contact Details address. All evidence supplied will be copied and returned to you.

Hostel residents 

Hostel providers can assist their residents in making an online claim using the button below. 

Please note that the button will open in a new window.

Make a hostel claim

Legal authorisation for electronic signatures

For more information on Ipswich Borough Council's legal authorisation for electronic signatures, please refer to our guidelines (PDF).