Maintenance and Contracts

Ipswich Borough Council is the largest Local Authority Registered Provider of social housing in Suffolk with just under 7,900 homes. This brings with it great responsibility and accountability for providing decent, energy efficient and safe housing across all its housing assets, as well as providing services that are well managed and transparent.

Our responsibilities

Maintenance and Contracts is the Council service area that is responsible for managing the Council’s Housing Revenue Account property stock. We do this by ensuring the Council’s homes meet the Government national standards for social housing – the Decent Homes Standard.

New housing asset management strategy

The Council’s Executive has recently approved the adoption of a new Housing Asset Management Strategy, and this can be found here Download the Housing Asset Management Strategy (PDF)

Or there is the Plain English Version of the strategy for those who prefer to read a more concise version.

Download the Housing Asset Management Strategy - Plain English version (PDF)

Key priorities

The new Asset Management Strategy is based on ten key priorities, which are:

Ensuring our homes are safe and secure.
Delivering effective and efficient repairs and maintenance
Improving the quality and decency of our homes and neighbourhoods
Ensuring, intelligent, data-led asset management
Decarbonising our homes
Modernisation our sheltered housing accommodation
Regenerating, developing and evolving our portfolio of homes.
Embracing technology and digital approaches
Delivering an excellent customer experience
Having the right resources in place to deliver our work.

Delivering these priorities will ensure we meet emerging legislation around safe homes, take a solid approach to asset management over the coming years, as well as providing a strong foundation for the future. In this way and most importantly, we can sustain a portfolio of homes that are safe, decent, suitable, and fit for purpose for our tenants..