Repairing rights (landlords)

Those who rent a home have a basic right to repairs and both the tenant and the landlord have specific responsibilities.

Some tenants, such as those with an assured shorthold tenancy have little security and you should be aware that you could be served with a notice to leave by your landlord if you make a complaint about repairs, so always seek advice first.

Landlord's responsibilities

All landlords must comply with the Landlord and Tenant Act 1985 Section 11. This means they must:

  • Keep the main structure and exterior of the property including drains, gutters and external pipes, in good repair;
  • Keep the installations for the supply of gas, water, electricity and sanitation in working order, as well as any heating;
  • All gas appliances must be checked and serviced at least once a year by a registered GAS SAFE fitter. You should be given a copy of the gas certificate.

  • If a tenant fits a gas fire, they will be responsible for maintaining it;

  • Any furnishings provided by the landlord must meet the fire resistance regulations (Furnishings Regulations 1988);
  • The Smoke and Carbon Monoxide Alarm (Amendment) Regulations 2022 came into force on 1 October 2022. A fire alarm must be provided on each storey and a carbon monoxide alarm in rooms with a combustible appliance (excluding Gas cooker);
  • Repairs arising from fire, flood etc.

The landlord of a house in multiple occupation (HMO) has additional responsibilities, including fire safety and management of the property. Please see our Houses in Multiple Occupation pages for more information.

Tenant's responsibilities

  • Use the property in a tenant-like manner - this means that you must not damage or neglect the property or allow others to do damage to the premises;
  • Do small jobs to maintain the property such as unblocking sinks, cleaning windows and keeping the dwelling in a good decorative order;
  • Make good any disrepair to anything you are entitled to remove from the property.

Further guidance

For further guidance, visit Housing standards and enforcement - advice for landlords.

Tell us about your experience of using our website